Site Reliability Services
Smart Infrastructure Automation
Automation minimizes errors, boosts consistency, and operational efficiency, making tasks repeatable. We automate provisioning, configuration, and reporting with existing or custom tools.
Monitoring and Alerting
Our site reliability engineering services, whether on-prem or remote, proactively monitor system and application health, performance, and availability. We set up and configure alerts with precise triggers for early anomaly detection and action.
Incident & Service Management
Our service includes developing processes for timely response to tickets and incidents, creating teams for 24/7 coverage, managing on-call rotations, and conducting reviews to prevent future incidents.
Capacity Planning
We conduct quarterly infrastructure assessments to understand capacity usage and growth, then set realistic requirements shared with all stakeholders.
Performance Optimization
We address IT infrastructure bottlenecks, collaborating with app teams to optimize code, queries, and configurations for better performance.
Disaster Recovery and High Availability
Design and implement disaster recovery strategies to meet the organizational RPO & RTO requirements. We set up redundant systems, failover mechanisms, and backup processes to ensure high availability and data integrity.
Security and Compliance
Organizations face strict internal and governmental security mandates. Our site reliability engineers collaborate to define and implement necessary device controls, coordinate with the SOC team for VAPT scans, and address any deviations or justify observations.
Continuous Improvement
We prioritize continuous improvement through regular performance reviews, incident analysis, and applying lessons learned to boost system reliability, scalability, and efficiency.
Staff Augmentation
IT project-specific staffing services involve providing organizations with the skilled professionals needed to successfully execute specific IT projects. Our staffing services include:
Requirement Analysis
Work closely with customers to understand their project requirements, objectives, and timelines. We analyze the skills and expertise needed for the project and create job descriptions accordingly.
Project Management and Support
Provide project management and support services to oversee the performance of the project team. This includes monitoring progress, resolving issues, and providing ongoing support to ensure project success.
Flexibility and Scalability
Offer flexibility and scalability to meet the changing needs of the project. We can quickly ramp up or down the project team as required, allowing organizations to adapt to fluctuations in project scope, timelines, and resource requirements.
Specialized Expertise
Specialize in providing candidates with specific expertise and skills relevant to the project requirements. This may include IT infrastructure development, cybersecurity, cloud computing, data analytics, project management, and more.
Performance Monitoring and Evaluation
Monitor the performance of the project team and provide feedback. We conduct performance evaluations and address any issues or concerns to ensure project objectives are met.
Leveraging external staff augmentation services enable customers to access the talent and expertise needed to execute projects effectively, efficiently, and cost-effectively. We offer flexibility, scalability, and specialized skills to meet the dynamic demands of IT projects in today’s competitive business environment.